Crew Resource Management
Enhancing safety in flight operations and medical care – human factor training not only for HEMS.
Human Factor Training
Human factors have a tremendous impact on safety and quality in HEMS – and most likely to a similar extent in all complex operations and for all High Reliability Organizations (HROs).
Developing non-technical skills by courses for Crew Resource Management is required in the aviation industry.
There are the same training needs in EMS, hospitals or other public services – but adaption to various systems, professions and cultures is essential.
The ADAC HEMS Academy offers Crew Resource Management Courses especially conducted for HEMS (“ACRM”) and has the experience to adapt their human factor course formats to almost any target group.
Human Factor Training
Aeronautical Crew Resource Management (ACRM®) – Initial Course
- 3-day format for flight crew and medical crew members; mixture of professions recommended
- Facilitation of non-technical skill – considering the tremendous impact of human factors on HEMS operations
- According to JAR-OPS / EU-OPS, licensed by European HEMS & Air Ambulance Committee (EHAC); mixture of teaching methods with focus on highly interactive teamwork practices and case based learning
Aeronautical Crew Resource Management (ACRM®) – Refresher Course
- 1-day format for experienced flight crew and medical crew members; mixture of professions required
- Further professionalization of non-technical skill with focus on safety culture in high-reliability organizations
- According to JAR-OPS / EU-OPS, licensed by European HEMS & Air Ambulance +; mixture of teaching methods with focus on highly interactive teamwork practices and analysis of cases experienced (from participants or from a reporting system)
Customized Human Factor Courses
- 1- to 3-day format for teams occupied with complex missions or tasks
- Facilitation of non-technical skill to improve safety and quality in the specific field
- Consideration of specific circumstances, working structures and challenges
Contact
ADAC HEMS Academy GmbH
Richthofenstraße 142
53757 Sankt Augustin, Germany
+49 2241-93219-0
info@hemsacademy.adac.de
